Moran-electric-privacy-policy

Privacy Policy

Effective Date: April 13, 2026

Moran Electric ("Moran Electric," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an estimate, schedule service, or otherwise interact with us.

This Privacy Policy applies to information collected through our website, phone calls, text messages, email, online booking tools, and other interactions related to our residential and commercial electrical services.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Service address and billing address

  • Details about your project, service request, or inquiry

  • Appointment and scheduling preferences

  • Any information you provide through contact forms, quote requests, email, text, phone calls, reviews, or other communications

Information collected automatically

When you visit our website, we or our website providers may automatically collect certain technical and usage information, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Referring website

  • Date and time of visit

  • General interaction data collected through cookies or similar technologies

Information from third parties

We may receive information from third parties that help us operate our business, such as:

  • Online booking or customer management platforms

  • Payment processors

  • Website hosting providers

  • Advertising or analytics providers, if used

  • Referral sources or review platforms

2. How We Use Information

We may use personal information to:

  • Respond to inquiries and provide customer support

  • Prepare estimates and proposals

  • Schedule, confirm, and perform electrical services

  • Send service-related communications, including appointment reminders and technician arrival updates

  • Process payments and maintain business records

  • Improve our website, services, and customer experience

  • Communicate promotions, specials, or updates, where permitted by law

  • Protect our rights, prevent fraud, and maintain security

  • Comply with legal, regulatory, tax, insurance, and licensing obligations

3. How We Share Information

We may share information in the following circumstances:

  • Service providers: with vendors who perform services for us, such as website hosting, booking software, communication tools, payment processing, analytics, and IT support

  • Business operations: with contractors, advisors, insurers, or professional service providers who support our business

  • Legal compliance: when required by law, court order, subpoena, or governmental request, or when necessary to protect rights, safety, or property

  • Business transfers: in connection with a merger, sale, financing, reorganization, or transfer of all or part of our business

We do not disclose personal information to third parties except as described in this Privacy Policy or with your consent.

4. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, log files, and similar technologies to help the site function, understand website traffic, improve user experience, and support advertising or remarketing efforts if those tools are used.

You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.

5. Calls, Text Messages, and Email

If you contact us or provide your phone number or email address, we may use that information to communicate with you about estimates, scheduling, technician arrival updates, service issues, invoices, and follow-up.

If you opt in to receive text messages from us, you agree to receive texts related to your service request or account. Message and data rates may apply. You can opt out of non-essential text messages by replying STOP, where available, or by contacting us directly.

We do not share text message opt-in data or consent with third parties for their own marketing purposes.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission method, or storage system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, comply with legal and tax obligations, resolve disputes, enforce agreements, and protect our business.

8. Your Choices and Rights

Depending on where you live and subject to applicable law, you may have the right to:

  • Request access to certain personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of marketing communications

  • Request information about how your personal information is used or disclosed

To make a privacy request, contact us using the information below. We may need to verify your identity before responding.

9. Texas Privacy Rights

If you are a Texas resident, you may have privacy rights under applicable Texas law, subject to exemptions and exceptions. These rights may include the ability to request access to, correction of, deletion of, or a portable copy of certain personal data, as well as the ability to opt out of certain processing activities where required by law.

If we deny a privacy request that is subject to applicable law, you may have the right to appeal that decision by contacting us again and stating that you are submitting an appeal.

10. Children's Privacy

Our website and services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website.

11. Third-Party Links and Services

Our website may contain links to third-party websites, booking tools, review platforms, or other online services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Your continued use of our website or services after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, contact:

Moran Electric
Website: https://www.moranelectrictx.com
Phone: 945-237-2820
Email: info@moranelectrictx.com